Welcome to Arizona Electrical Solutions! Nationwide Shipping Available.
Shipping & Returns Policy
Thank you for shopping with us! Please take a moment to review our shipping and return policy below.
Shipping Policy
1. Processing Time: Orders are typically processed and shipped within 1-2 business days from the date of purchase. However, during peak seasons or special promotions, processing times may vary.
2. Shipping Methods: We offer standard shipping for domestic and orders and currently only ship to the lower 48 states in the United States. Expedited shipping options may also be available at an additional cost, depending on your location.
3. Shipping Rates: Shipping rates are calculated based on the weight and size of your order and the destination address. You can view the shipping cost at checkout before completing your purchase.
4. Delivery Time: Delivery times vary depending on the shipping method selected and your location. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your package.
5. Shipping Restrictions: Please note that certain items may be subject to shipping restrictions due to size, weight, or destination regulations.
Return Policy
1. Returns and Exchanges: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receipt for a refund or exchange, excluding shipping charges. However, the customer is responsible for all return shipping costs.
2. Return Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Items that are damaged, altered, or not in resalable condition may not be eligible for return.
3. Return Process: To initiate a return, please contact our customer service team at azelectricalsolutions@gmail.com or call us at (520) 349-1708 to request a return authorization. Once approved, you will be provided with instructions on how to return your item(s). Please note that the customer is responsible for all return shipping costs unless otherwise specified.
4. Refund Processing: Once we receive your returned item(s) and verify their condition, we will process your refund within 5-7 business days. Refunds will be issued to the original method of payment used for the purchase.
5. Exclusions: Certain items may not be eligible for return or exchange, including but not limited to personalized or customized products, final sale items, and items marked as non-returnable.